PROCESSING TIME

Orders are shipped within 1-3 business days.

DOMESTIC SHIPPING

Orders within the United States are shipped via USPS First Class or Priority Mail, depending on their weight. The option to upgrade to Priority Mail or Express is available on all orders at the time of checkout.

Your items will typically arrive within 2-6 business days after shipping. As soon as the order ships, you will receive a shipping email with a tracking number 

INTERNATIONAL SHIPPING

We ship to selected countries! International orders are shipped via USPS First Class International mail service. Delivery time for all international orders varies by country. Most customers receive their packages within 10-14 business days. However, some can take up to 4-6 weeks. A tracking number is always provided for your convenience.

First Class shipping to most countries is reasonable in price and usually acceptable, but does not allow for insurance. COZIES THAT GIVE cannot assume the cost for loss or damage in shipping. Insurance coverage for most countries with USPS Priority Mail shipping is also fairly reasonable and an available option during the check out process.

All duty and taxes incurred for international packages are the responsibility of the customer. Due to legalities, we cannot mark packages as gifts or lower their value. If you are in a country that has high customs fees, we suggest you order items separately.

Please note that you assume all responsibility for ANY CUSTOMS AND IMPORT TAXES that may apply. We are not responsible for any delays caused by the shipping carrier or customs.

RETURN POLICY

Due to the majority of our items being custom made, we generally do not accept returns. All returns/exchanges are decided on a case-by-case basis. Contact us at coziesthatgive@gmail.com if you are unhappy with your purchase.

We work hard to ensure that your product arrives safely in your hands. However, if your order arrives damaged or defective, please report this to us within 72 hours of receipt of the package.

Refunds will be issued in the original form of payment for the cost of the product plus taxes minus the shipping . Unless your order arrived damaged, shipping costs for returns are the responsibility of the customer.